Cookie Policy
Last Updated: January 15, 2025
At RadiateCharge, we believe transparency matters. This policy explains how we use tracking technologies on radiatecharge.com to improve your experience and deliver relevant financial insights tailored to profitability analysis needs across Vietnam's business landscape.
What Are Tracking Technologies?
Tracking technologies are small data files that websites place on your device. Think of them as digital notepads that remember your preferences and interactions. We use several types:
Browser Storage Elements
Small text files stored by your browser that help us recognize your device when you return. They remember settings like your preferred language or whether you've dismissed certain notifications.
Session Identifiers
Temporary markers that exist only while you're actively browsing our site. Once you close your browser, these disappear completely. They're essential for features like keeping you logged into your account.
Analytics Trackers
Tools that help us understand which content resonates with visitors. We see patterns like which profitability analysis guides get read most often, but we never identify individual users.
Functional Elements
Technology that powers interactive features on our platform. These enable things like saving your calculation preferences or remembering which financial tools you use most frequently.
How We Use These Technologies
Here's what happens behind the scenes when you visit our site. And look, we're not collecting data just for the sake of it – each piece serves a specific purpose for your experience.
Essential Operations
Some tracking is necessary for the website to function. Without these elements, you wouldn't be able to navigate between pages, access secure areas, or use our financial calculators. These are non-negotiable for basic site operation.
- Maintaining your session as you move through different pages
- Remembering items you've added to comparison lists
- Securing your account access and protecting against unauthorized use
- Loading balancing across our servers for faster performance
- Detecting technical errors and preventing system abuse
Performance Monitoring
We track how our platform performs to keep things running smoothly. This includes monitoring page load times, identifying broken links, and understanding which browsers our visitors use. It's basically quality control for website health.
Content Personalization
Based on your browsing patterns, we might show different content recommendations. If you frequently read about cash flow analysis, you'll see more related resources. This doesn't involve sharing your data with anyone – it's just us making your experience more relevant.
Real Example from Our Platform
When someone visits our profitability analysis tools repeatedly, we remember their preferred calculation methods and pre-load those options next time. Saves them three or four clicks every session.
We also notice when educational resources get abandoned halfway through. That tells us the content might be too complex or poorly structured, so we revise it.
Specific Tracking Methods on RadiateCharge
Different parts of our platform use different tracking approaches. Here's the breakdown:
| Technology Type | Purpose | Duration |
|---|---|---|
| Authentication Tokens | Keep you logged in during your visit | Session only |
| Preference Storage | Remember your dashboard layout choices | 12 months |
| Analytics Markers | Aggregate usage patterns for site improvements | 24 months |
| Form Progress Savers | Recover data if you accidentally close a calculation | 7 days |
| Error Reporting | Identify technical issues affecting user experience | 30 days |
Managing Your Tracking Preferences
You control what gets stored on your device. Every major browser gives you tools to manage or block tracking technologies entirely.
Browser-Level Controls
Most modern browsers let you view, delete, or block tracking elements through their settings menu. Usually found under "Privacy" or "Security" sections. You can set rules for all websites or make exceptions for specific ones you trust.
- Chrome users can manage settings through Menu → Settings → Privacy and Security → Site Settings
- Firefox provides controls under Options → Privacy & Security → Enhanced Tracking Protection
- Safari offers tracking prevention in Preferences → Privacy → Prevent Cross-Site Tracking
- Edge allows management through Settings → Privacy, Search, and Services
Fair warning though – blocking essential tracking elements will break parts of our platform. You might lose access to calculators, saved preferences, or account features. The site will still load, but functionality gets limited.
Mobile Device Management
On smartphones and tablets, tracking controls are usually in your browser app settings or system-wide privacy settings. iOS users have additional tracking prevention options built into Safari. Android users can adjust settings within Chrome or their preferred browser app.
Data Retention and Your Control
We don't keep tracking data forever. Different types have different lifespans based on their purpose:
Session-based tracking disappears the moment you close your browser. Preference data sticks around for a year unless you clear it manually. Analytics information gets aggregated and anonymized after six months, meaning individual session details become part of broader statistical trends.
Clearing Your Tracking Data
You can wipe all stored data from our site anytime through your browser's clear browsing data function. Select "cookies and site data" and choose radiatecharge.com specifically if you want to preserve settings from other websites.
This resets everything – you'll need to log in again and reconfigure any preferences you'd customized.
We also automatically purge inactive tracking data. If you haven't visited our platform in 18 months, we delete all associated preference and session information. Only aggregated analytics remain for historical comparison purposes.
Third-Party Tracking
Sometimes we use external services that bring their own tracking elements. For instance, if we embed a video tutorial or use a third-party analytics tool, those providers might place their own markers on your device.
We carefully vet any external service before integration and only work with providers who maintain privacy standards comparable to ours. But ultimately, their tracking falls under their privacy policies, not ours.
You can usually block third-party tracking while still allowing first-party elements from radiatecharge.com. Most browsers offer this as a standard privacy option.
Updates to This Policy
As we add features or adjust our approach to data handling, this policy gets updated. We review it quarterly and make changes when necessary. Significant updates get announced through our platform notifications, but it's worth checking back periodically if you're concerned about tracking practices.
The date at the top of this page shows when we last revised the content. Previous versions aren't publicly archived, but you can request historical policy documents by contacting us directly.
Questions About Our Tracking Practices?
Reach out if anything here needs clarification. We're happy to explain specific tracking elements or help you configure your browser settings.
55/6 Phan Đăng Lưu, P. Thống Nhất, Thành phố Pleiku, Gia Lai 600000, Vietnam
Phone: +84 239 382 2358
Email: info@radiatecharge.com